Privacy Policy
We collect only what we need to deliver and improve our courses and services. This includes account details, payment confirmations, and usage analytics where permitted.
Legal bases: consent, contract performance, legal obligation, and legitimate interests. We comply with applicable regulations such as GDPR, UK GDPR, CCPA/CPRA, LGPD, PIPEDA, and other regional rules where we operate.
Data retention aligns with legal requirements and operational needs. You may request access, correction, portability, restriction, objection, or deletion of your data, as permitted by law.
Contact: [email protected] • +1-415-648-2874
Last updated: 2025-12-06
Who We Are
Far Horizon operates education and training services globally. For the purposes of the GDPR, the data controller is Far Horizon, and for region-specific laws, local representatives or processes may apply as described below.
Personal Data We Process
- Account data: name, email address, password (hashed), and profile details you choose to provide.
- Transaction data: payment confirmations, billing address, tax information, and invoices (payment card details are processed by our payment processors).
- Usage data: pages visited, features used, device and browser information, approximate location from IP, referral source.
- Support data: communications, tickets, survey responses, and feedback.
- Technical data: IP address, user agent, error logs, and security event logs.
- Cookie and similar identifiers: necessary for session and security, and optional for analytics and personalization where permitted.
Sources of Data
- Directly from you when you create an account, make a purchase, or contact support.
- Automatically via our services through cookies or similar technologies, subject to your preferences.
- From service providers (e.g., payment and analytics) as necessary to deliver services.
- From publicly available sources or partners to maintain accurate records and prevent fraud.
How We Use Personal Data
- Provide, maintain, and secure our services, including account and course delivery.
- Process transactions, issue invoices, and manage subscriptions.
- Communicate about service updates, security notices, and changes to terms or policies.
- Improve and personalize the user experience, where legally permitted.
- Measure performance and understand service usage through aggregated analytics.
- Detect, prevent, and respond to security incidents, fraud, and abuse.
- Comply with legal obligations and enforce our agreements.
Legal Bases for Processing
- Consent: for optional analytics, marketing, and certain communications.
- Contract: to provide services you request and to fulfill our agreements.
- Legal obligation: for tax, accounting, and regulatory requirements.
- Legitimate interests: to improve services, ensure security, and prevent fraud, balanced against your rights.
Cookies
We use strictly necessary cookies for core site functionality and optional cookies for analytics and personalization. You can manage preferences via the cookie banner or the control below.
- Strictly necessary: required for login, session integrity, and security.
- Analytics: help us understand usage to improve our services.
- Personalization/Marketing: tailor content; used only with your consent where required.
Open cookie preferences
Sharing and Disclosure
- Service providers: payment processors, hosting, analytics, and support tools under data processing agreements.
- Business transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy.
- Legal: to comply with lawful requests, protect rights, safety, and property, and enforce terms.
- Aggregated or de-identified information that cannot reasonably identify you.
International Transfers
When data moves across regions, we use appropriate safeguards, including standard contractual clauses or equivalent mechanisms where required, and assess local laws and practices to ensure adequate protection.
Data Retention
We retain data as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize information according to our retention schedules.
Security
- Encryption in transit via HTTPS, strict transport security, and TLS best practices.
- Access controls, least-privilege policies, and audited administrative access.
- Continuous monitoring, logging, and regular security updates.
While we take reasonable measures to protect your data, no system is completely secure. Please use strong passwords and keep your credentials confidential.
Your Rights
- Access and portability: request a copy of your data.
- Rectification: request corrections to inaccurate or incomplete data.
- Deletion: request deletion where permitted by law.
- Restriction and objection: limit or object to processing in certain cases.
- Consent withdrawal: withdraw consent at any time for optional processing.
- Complaint: contact us or a supervisory authority in your region.
Region-Specific Information
European Economic Area (EEA), UK, and Switzerland
- Controller: Far Horizon. For GDPR/UK GDPR rights, contact [email protected].
- Legal bases and transfer safeguards follow GDPR/UK GDPR requirements.
United States (including California)
- California residents: you may have rights to know, access, correct, delete, and opt out of certain data sharing or targeted advertising.
- We do not sell personal information as commonly understood; if we engage in activities considered “selling” or “sharing” under CPRA, we will honor opt-out choices.
Brazil (LGPD)
- Legal bases include consent, contract, legitimate interest, and legal obligations. Contact us to exercise LGPD rights.
Canada (PIPEDA)
- We obtain meaningful consent for collection and use, and you may access and challenge the accuracy of your data.
Australia and New Zealand
- We adhere to applicable privacy principles; contact us to access or correct personal information.
Children’s Privacy
Our services are intended for adults and not directed at children under 16. If you believe a child provided personal data to us, contact us and we will take appropriate steps to delete such information.
Automated Decision-Making
We do not rely on automated decision-making that produces legal or similarly significant effects without human involvement.
Changes to This Policy
We may update this Policy to reflect changes to our practices or applicable laws. Material changes will be highlighted, and the “Last updated” date will be revised. Continued use of our services after an update constitutes acceptance of the changes.
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